Monthly Archives: December 2013

December 2013 Business of the Month is…


GENEVA, NEW YORK – The Finger Lakes Workforce Investment Board (FLWIB) announced today that Reliant Community Credit Union is December’s “Business of the Month” recognizing the company’s efforts in building strong community partnerships while contributing to the local economy.


Pamela Heald, President and Chief Executive Officer of Reliant Community Credit Union, and Debra Hellert, Vice President of Marketing for Reliant accepting their award.

          Reliant Community Credit Union was established in 1970 as WCTA Federal Credit Union, serving teachers in Wayne County.  They have steadily grown for over 40 years, expanding into both Ontario and Monroe counties. In 2004, Reliant became a community credit union that serves residents in Wayne, Ontario, and Monroe counties.

Debra Hellert, Vice President of Marketing for Reliant and FLWIB board member has been very helpful in lending her expertise to the re-development of FLWIB’s new website, branding and logo.  Additionally she has worked with members of the Healthcare Alliance of the Finger Lakes on a project this fall culminating in the availability of Reliant’s Financial Literacy program to the Alliance members.  Reliant has also supported the annual “Serving Community Healthcare in the Finger Lakes” career day for ninth and tenth graders past two years through program sponsorship and participates in the annual job fair.

“We are very fortunate to have such a strong community partner like Reliant Community Credit Union who recognizes the value of a highly skilled workforce and is committed to workforce development by investing in their community said Karen Springmeier, Executive Director, Finger Lakes WIB.  We are also appreciative of the volunteer work of our Board member, Deb Hellert and the Marketing Team assist in our marketing efforts.

For more information regarding Reliant Community Credit Union please visit,

Spotlight On…

Over the past months we have had the pleasure of partnering with a Digital Literacy class from Hobart and William Smith Colleges. Professor Benjamin Ristow’s class was split into two sub-groups in order to handle different assignments here at the FLWIB.

One group was assigned to volunteer for Finger Lakes Works…with their hands! These students created a presentation on their experiences and what they learned through volunteering for the day. Josh Malenick, Mark Guarino-Hyde, Keith Clark, Tom Rush, and Onyx Jackson-Preston are pictured below with Professor Ristow at the event.


The second group is currently working with the Finger Lakes Works on staff development. After preparing a survey on needs regarding digital literacy, the group analyzed the information and will give presentations to staff in the upcoming weeks. Emily Saeli, Kevin Casey, Kelly-Anne Rybak, Mimi Mahoney, Robert Serenbetz and Ben Ayres will be the group providing workshops to staff specifically regarding social media and presentation tools.

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Partnerships like the one we have built with Hobart and William Smith Colleges are beneficial to everyone involved. From volunteer work, to educating our staff on the ever-changing digital world, we cannot thank Professor Ristow and his class enough. We look forward to many more projects with the colleges in order to assist in helping connect the students with our local community.